Job Description (includes but not limited to)

• Extensive travel to Ryanair bases
• Manage crew punctuality and attendance across Ryanair bases.
• Responsibility for the on time reporting for duty of all cabin crew.
• Offer support and monitor the performance of Base Supervisors.
• Successfully manage and contribute to the profitability by increasing the volume of products that are sold within each onboard sales category, and improving the Average Spend by base.
• Achieve category goals, assisting and taking charge of the strategy, by managing underperforming routes and bases.
• Have excellent ability to implement sales strategy and measure results, and be able to make decision and make a difference.
• Work with other Inflight Managers and Personnel on staffing, contracts and disciplinary issues.
• Maintain Customer Service and Grooming Standards.
• Work with Third party contractors on staffing
• Ensure best practice is carried out and handle any issues/problems that may arise.
• Responsibility for keeping inflight costs down.
• Assist in the setting up of any new bases.

Requirements

• Proven administration skills
• Ability to write weekly inflight reports and any other administrative reports/letters/spreadsheets that may needed.
• Ability to work in a pressurised environment
• Excellent organisational skills
• Ability to work to deadlines
• Ability to work on own initiative
• Excellent communication skills
• Flexibility and ability to adapt to change quickly
• Previous management/ supervisory experience is desirable
• Windows literate (Word, Excel etc.)